Delete your Stem account
Last updated September 2026
This page explains how to delete an account in Stem and Stem Coach, the apps published by Stem Training Pty Ltd.
If you are a client (the Stem app)
You can delete your account yourself, from inside the app:
- Open Stem and sign in.
- Go to Profile.
- Tap Delete account, then confirm.
If you can no longer sign in, email support@stem.fit from the address on your account, with the subject "Delete my account", and we will delete it for you.
If you are a coach (Stem Coach and app.stem.fit)
Email support@stem.fit from the address on your account, with the subject "Delete my account". A coach account also holds your clients' records and your Stem subscription, so we will reply to confirm before anything is deleted.
What is deleted
Deleting a client account permanently erases your workouts, nutrition logs, measurements, progress photos, messages, check-ins, intake answers and device tokens. It cannot be undone.
Where a financial record must be kept for accounting or tax obligations, it is kept with your identity removed.
More detail is in section 7 of the Stem app privacy policy.